CallMate is the next-gen automated AI voice calling solution for call centres, banks and individual companies handling customer calls.
CallMate has been methodically created to do the calling for you automatically in the most natural and conversational tone possible.
Call Initiation and Reception
Within Weeks
We are an IT services company specialising in AI integration. We simply needed an automated AI-based calling and call-attending solution that stays live 24/7 and works with the accuracy of a professional call centre. Thus this necessity gave birth to CallMate.
CallMate has been designed with high-volume AI calling in mind and is able to handle any volume thrown at it under any circumstances. We are trusted by call centres, companies and banks.
Specially Trained Calling Agent
95% Accuracy Out of the Box
Custom Automated Performance Reports
The journey of CallMate has very humble beginnings and CallMate was born out of a complete necessity in-house that we initially did not even plan on releasing CallMate to the public.
ThinkToShare, our parent company is an IT services company with dozens of clients both in the B2B and the B2C sector.
When the parent company was small, handling clients was not a big deal but when the number of clients started to increase, there needed to be a professional solution in place to automatically reach out to clients and provide updates and also note down grievances from clients.
However, we did not really want to set up a separate customer executive division to handle this because we had something different in mind as were already specialising in custom AI integration solutions.
The need was very real and we needed something in the form of an AI voice calling solution that was able to make calls and take calls and even sound natural in the process.
In addition to that, we needed something to automatically extract data from calls and also automatically input different bits of data that we might have encountered in meetings and calls. Plus, we needed it to be at least 90% accurate and free of human errors and able to understand every English accent including the Indian English accent.
But nothing like that was ever found in the existing market, especially a solution that combined AI phone calls with AI automated call data extraction.
That’s how CallMate was born.
CallMate is practicality and efficiency bundled together in a model that gets accurate the more you use it.
It has been specifically created to be a complete AI call-centre solution with the goal that a single person equipped with CallMate will be able a run an entire call centre all by themselves.
We aim to revolutionise the AI calling industry and enable customer executives and companies to be more efficient in their operations. We would love to work with you and reach the finest peaks of efficiency and growth together with AI, automatically.
